Assistência e serviços

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In this section you will obtain all you need about product services and support. Warranty, Warranty +, Registration, LCM warning, Requests form, FAQ, White paper, ...

Hardware Support
  • 1- Did you check the manual of the product? If you need a new copy, click here.
  • 2- If you have a product warning (LCM) click here.
  • 3- If you do not find any answer to your problem on the web site, you can contact our Hardware Support Team.
   Software Support
  • 1- Are you sure you are running the latest software release?
  • 2- Did you check the software manual? Go to the "Installation, use" chapter then select your OS.
  • 3- See if your problem is listed in the Software and Communication FAQs.
  • 4-For experts: Technical description of the communication protocol between the UPS and the computer.
  • 5- If you do not find any answer to your problem on the web site, you can contact our Software Support Team



Perguntas on-line

Find hereafter all the possibilities for online requests

Certificados e certificações

USB, Software, Declaration of conformity, ISO, TUV, Environment, Construction, Industry, Safety...

MGE Office Protection Systems : Technical Notes

Notas técnicas

Mapmonde Voltagens e frequências internacionais

Voltagens e frequências internacionais

A complete list of countries with local voltage and frequency

Evolution family

Inscrição

In order to register and validate your product warranty / service contract, we invite you to fill a questionnaire by clicking on the following link :

Serviços

4 modos de garantir a fiabilidade e disponibilidade da sua MGE Office Protection Systems.
Warranty+ Gold, Warranty+ Silver, Start-Up+, Warranty+